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VOLume 1 summer 2015
23
T
he main goal for Vágar Airport is to have a safe
and healthy business, which hopefully results in
having a profit at the end of every year. And with
the longer runway, new navigational instruments,
better light configuration, a new terminal and service-
buildings the future is looking bright for the airport.
More direct routes
At the moment the only airline operating at Vágar
Airport is the national airline of the Faroe Islands, Atlantic
Airways, but Jákup Sverri Kass, CEO at Vágar Airport,
says, that he is hoping for two airlines flying in and out of
Vágar Airport in ten years time.
– Atlantic Airways has for decades been the foundation
in the transport of passangers via air between the Faroe
Islands and the rest of the world. The airline has regular
flights to several of our neighbouring countries all year
round. They are doing a good job, but we are hoping for
more direct flights between Vágar Airport and the rest of
the world, says Jákup Sverri Kass.
He says that airline companies have shown interest in
operating flights to and from the Faroe Islands and using
Vágar Airport for regular flights.
– I can imagine that in maybe ten years time we have
two airline companies, Atlantic Airways and a foreign
company, having direct flights between Vágar Airport
and destinations abroad, says Jákup Sverri Kass.
Improvement in duty free sales
One of the big improvements with the new terminal at
Vágar Airport is the transit area which is much bigger
today than it was in the old terminal at the airport. The
transit area holds a cafe, a bar and a duty free shop
which offers a wide range of goods for the travellers.
– Duty Free FAE is a joint company that Vagar Airport
and Atlantic Airways own 50/50 We have put a great
effort in getting a proper duty free shop that can offer
the same kind of goods that you get in big international
airports around the world, and I think this has been a
great success. The passengers appreciate this and it
also a new service to the passengers that they can now
enter a transit area before boarding, where they have to
opportunity to buy a coffee and a sandwich or maybe a
drink. As we are competing with the likes of Copenhagen
Airport, we aim to have lower prices than other airports
so that passengers will buy here and not abroad. The
transit area in the old terminal was just a few seats with
a small duty free shop, so this is in many ways a big
improvement, says Jákup Sverri Kass.
Customer service is the key word
The key word for the succes of Vágar Airport is
customer service according to Jákup Sverri Kass.
– If our customers, both travellers and airlines, are
happy, then everything else will work out. We put a great
deal of effort in giving as good a service as possible.
When the passengers embark and have picked up their
luggage, they can choose to go by bus to their final
destination or they can use shuttle service to Tórshavn
or other places on the islands. Furthermore there are
multiple car hire companies located in the terminal, so
that is also an option. We do our best to live up to the
demands from our customers, but of course we can also
always improve, says Jákup Sverri Kass, CEO at Vágar
Airport.
Vágar Airport is the only airport in the Faroe Islands. Big investments have been made in the
airport with a new terminal opening last summer and the runway being recently expanded.
Their airport is now ready for new challenges says Jákup Sverri Kass, CEO at Vágar Airport
A modern airport ready
for new challenges
welcome to the faroe islands
Jákup Sverri Kass